Returns

Returns & Refunds

I want you to know that the Distance Selling Regulations afford you the right to return the goods you have purchased within 14 days of your receipt.  I think this is too short and impose no such restriction on time limits.  Regardless of when you bought from me, if for any reason you wish to return the item for a swap or full refund, just contact me by email for an explanation of the returns process.  As they say in the on-line world, your statutory rights are unaffected.

If for any reason you wish to return an item, telephone 0121-359-8834 and request a Return ID Number.

Return your item to the following address and include your:-

  • Return ID number (Order number)
  • Name
  • Contact Telephone Number

 

Return Address

Thread and Trimmings
Unit F5
Aston Seedbed
Aston
Birmingham
B7 4NT